Client Care Specialist - Clinique Vétérinaire de la Gatineau (Chelsea)

Uniform Allowance

Employee discounts

Vacation & Paid Time Off

Pay Rate: $17.43 - $24.00

A 24/7 Employee Assistance Program which includes mental health, relationship, financial and nutritional support for all team members

Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests.

Our ideal candidate will have strong communication and interpersonal skills. Moreover, having excellent organization, multitasking and prioritizing skills are essential for this position. If you are someone that is empathetic, positive and professional you will fit right into our team.

Why Join VetCare?

A Supportive, Collaborative Environment:

Work alongside experienced RVTs, veterinary assistants, and client care staff who value communication, respect, and clinical excellence.

Flexibility and Work-Life Balance:

VetCare (vet-care.ca) is proudly Canadian, with roots in Vancouver that have extended to practice teams across Canada. We blend the personal touch of local clinics with the collective expertise of our veterinary community, offering mentorship, operations support and recruitment efforts to keep care strong. With this collaborative approach, we aim to foster better outcomes for pets and the people who love them.