Program Manager, Fulfillment Operations

3+ years of program management experience in a supply chain, fulfillment, warehouse operations, or related distribution/logistics field

Experience managing large-scale capital programs/projects ($5M+) including vendor contracts and equipment procurement

Experience managing cross-functional projects with simultaneous workstreams across Operations, IT, Finance, and external partners

Direct on-site fulfillment or warehouse operations experience

Experience with greenfield facility buildouts or large-scale FC relocations

Familiarity with WES/WCS integration and automation vendor management

Lead project planning and execution for large-scale fulfillment center buildouts, including greenfield facility launches and FC moves from inception through go-live

Own end-to-end coordination of automation system deployments (goods-to-person, conveyor/sortation, WMS integration) in partnership with automation vendors and internal IT

Partner closely with internal teams (Operations, Supply Chain, IT, Finance, HR, etc.) to align project objectives and drive seamless execution

Partner with Operations, Finance, and Real Estate to develop and maintain capital and labor models supporting facility investment decisions

Manage vendor relationships and deliverables across automation, construction, and equipment partners; escalate risks and hold vendors to contractual commitments

Facilitate cross-functional communication across Operations, Supply Chain, IT, and Finance to ensure alignment on project status, risks, and decisions