Outbound Business Development Representative (BDR)

Familiarity with CRM tools like Salesforce or HubSpot

A proven track record in lead generation and outreach

1–2 years of experience in a similar outbound sales role, ideally in SaaS or tech

Prior outbound sales experience at a SaaS company

Familiarity with sales methodologies and lead generation strategies

We believe in transparency. Compensation for this role is $65,000 base + $32,095 variable = $97,095 OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment.

We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including

100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family

. We also offer

16 weeks paid parental leave, unlimited PTO

, stipends for remote work and wellness, a professional development budget, and more.

Hi, we’re Rebekah and Trace!

We lead the Outbound Business Development team here at Customer.io, and we’re thrilled to be expanding.

to join our EMEA team and help us connect with potential customers.

As an Outbound BDR, you’ll be at the forefront of our outreach efforts — proactively identifying and engaging potential customers, researching target accounts, initiating conversations, and qualifying leads for our Account Executives.

You’ll collaborate closely with both marketing and sales to make sure our outreach strategies are effective and building a strong pipeline.

Research and identify target accounts using various tools and resources, building a robust prospect list