computergeneratedsolutions
Team Lead
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At a Glance
- Location
- Remote
- Work Regime
- remote
- Experience
- 1–2 years
- Posted
- 2026-03-23T16:32:04-04:00
Requirements
Prior experience in a help desk or IT support role, with at least 1–2 years in a supervisory or lead position.
Assume responsibility for process changes and ensure that they are updated and communicated within established SLA’s.
Ability to respond to a large volume of customer and internal emails in a timely manner.
Assume responsibility for process changes and ensure that they are updated and communicated within established SLA’s.
Ability to respond to a large volume of customer and internal emails in a timely manner.
Responsibilities
Positive attitude and result driven