Production Coordinator

This role ensures that all service and production activities are accurately processed, communicated, and completed on time.

The Production Coordinator serves as a critical link between field teams, internal departments, and management—helping to maintain smooth operations, timely communication, and accurate reporting.

Knowledge of SAP or similar ERP systems.

Prior experience supporting field operations or warranty service coordination.

Understanding of construction and installation processes (flooring, countertops, cabinetry, etc.).

Knowledge of interior finish materials (tile, vinyl, carpet, countertops, cabinetry) and the importance of material matching for repairs and replacements.

Coordinate daily and weekly production and service schedules, ensuring field labor, subcontractors, and independent contractors are assigned effectively.

Monitor and respond to daily field requests via email, phone, or scheduling platforms.

Review incoming service and extra-pay requests from the field and process approvals per established guidelines.

Confirm production lot readiness, verify documentation accuracy, and ensure work orders are properly labeled and coded.

Material & Order Management

Process and track service materials, ensuring orders are submitted to Purchasing and fulfilled in a timely manner.