Legal Client Advisor

1-3 years of client or customer service experience

Previous experience in legal, research, or professional services industries

All your information will be kept confidential according to EEO guidelines.

As a Client Advisor on the managed billing team, you'll be a crucial link between Expert Institute and our attorney-clients, directly impacting case outcomes through expert witness selection and strategic consulting.

This role combines legal analysis, client service, and project management in a fast-paced, technology-driven environment.

Strategic Client Partnership

Lead comprehensive case intake conversations with attorneys

Analyze case theories and develop targeted expert witness search strategies

Translate complex legal needs into actionable research parameters

*Hybrid role - Must be located near Milwaukee or willing to relocate

Entry-level position - New grads encouraged to apply!

Company Description

Expert Institute is the nation's leading expert consulting and insights platform, helping plaintiff firms win more cases and increase their profitability. Established in 2010, Expert Institute has supported over 5,000 firms nationwide across all areas of practice.

We connect litigators with top industry experts, innovative litigation research, physician consultations, and comprehensive due diligence — all delivered through our SaaS platform, Expert iQ. Leveraging proprietary data and analytics, we give plaintiff firms a winning edge.