Senior Director, Solutions Engineering | Americas | Remote

3+ years in a Director-level role leading a team, plus 5–10 years in high tech in technical roles (Developer, Architect, Sales Engineer/Architect, Manager, etc.)

A hands-on approach to the technology: you stay current on the product and get directly involved in demos, deep dives, and POVs

Experience selling monitoring, data, or visualization products, with enough technical depth to be credible with engineering and executive buyers

A track record of success in a fast-paced, high-growth, remote-first startup environment

Experience with a formal sales methodology (e.g., Command of the Message, value selling, MEDDPICC or similar qualification frameworks)

Open-source selling or cloud-first/PLG go-to-market experience is a plus

Recruit, ramp, and mentor a team of presales SE leaders and ICs from diverse backgrounds, balancing hands-on fieldwork with team leadership.

Know our products and demos well enough to step into customer conversations and move deals forward directly.

Own the region's numbers (ARR, NRR, pipeline coverage, forecast accuracy) and run a consistent forecasting cadence with your team.

Act as executive sponsor for key accounts, and support the team's evaluations, demos, deep dives, and POVs.

Work with Sales leadership on customer programs and community/company events that drive adoption and expansion.

Partner with Product and Engineering to represent customer needs and prioritize based on data, not just requests.