Billing Operations Manager

Bachelor's degree required; Master's degree in Healthcare Administration, Business, or related field preferred

5+ years of progressive experience in healthcare revenue cycle management

3+ years of leadership experience in a healthcare setting

Experience with telehealth billing and reimbursement

Demonstrated success in improving revenue cycle metrics (e.g., clean claim rates, AR days, denial rates)

Strong understanding of healthcare reimbursement models, coding, and compliance requirements

$115-$130K with opportunities for advancement

Professional development and employee learning programs

Actual compensation will be determined based on a variety of factors, including but not limited to: candidate experience, education, certifications, and skill set. In addition to base salary, our total compensation package includes equity, comprehensive health benefits (medical, dental, vision), generous paid time off, and additional wellness and professional development perks.

Drive Strong Billing Operations Team Performance

Lead a team of revenue cycle professionals across billing, collections, and denials management, driving high billing operations performance

Manage team of onshore and offshore specialists across billing, payment posting, AR, and denials with clear ownership and accountability.

Build SOPs, documentation, and scalable processes to ensure consistent and high-quality execution.

Foster a culture of operational excellence and continuous improvement.

Own AR performance and KPI management, including DSO, first-pass acceptance rate, denial rate, etc.