skyservice

Customer Service Representative

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At a Glance

Location
Richmond, British Columbia, Canada

Requirements

Two\u00A0years\u2019 experience\u00A0in a customer service environment;\u00A0

Knowledge of the standard NATO phonetic alphabet;

Proactive, sees and understand the customers\u2019 needs;\u00A0

Compensation & Benefits

Competitive pay rates

Relocation allowance

Competitive group health benefits coverage for you and your eligible dependants, including health, vision and dental plan

Employee assistant program\u00A0

Group retirement savings plan with company matching contribution

Paid time off including sick days and personal days

Responsibilities

Provide\u00A0high standards\u00A0of service to customers\u00A0in accordance with\u00A0the\u00A0Skyservice\u00A0philosophy, ensure efficient and courteous arrivals and departures of customers;\u00A0

Communicate via ground/air Unicoms and radios;

Maintain clear and concise communications between linecrew and concierge; ensure proper coordination with the courtesy van drivers;

Maintain, monitor, and update the system and advise Line Service Crew accordingly;

Ensure communication and coordination between customers, line service, and staff;\u00A0

Coordinate fueling, catering, car rental, hotel booking and reservations;\u00A0

About the Company

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https://www.skyservice.com/

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YOUR FUTURE AT SKYSERVICE: \u00A0

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