skyservice
Customer Service Representative
At a Glance
- Location
- Richmond, British Columbia, Canada
Requirements
Two\u00A0years\u2019 experience\u00A0in a customer service environment;\u00A0
Knowledge of the standard NATO phonetic alphabet;
Proactive, sees and understand the customers\u2019 needs;\u00A0
Compensation & Benefits
Competitive pay rates
Relocation allowance
Competitive group health benefits coverage for you and your eligible dependants, including health, vision and dental plan
Employee assistant program\u00A0
Group retirement savings plan with company matching contribution
Paid time off including sick days and personal days
Responsibilities
Provide\u00A0high standards\u00A0of service to customers\u00A0in accordance with\u00A0the\u00A0Skyservice\u00A0philosophy, ensure efficient and courteous arrivals and departures of customers;\u00A0
Communicate via ground/air Unicoms and radios;
Maintain clear and concise communications between linecrew and concierge; ensure proper coordination with the courtesy van drivers;
Maintain, monitor, and update the system and advise Line Service Crew accordingly;
Ensure communication and coordination between customers, line service, and staff;\u00A0
Coordinate fueling, catering, car rental, hotel booking and reservations;\u00A0
About the Company
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https://www.skyservice.com/
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YOUR FUTURE AT SKYSERVICE: \u00A0
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