Sr. Manager, Global Payroll

Advanced Excel skills (VLOOKUPs, pivot tables, complex formulas) with the ability to translate raw data into actionable financial insights.

Oversee tax registrations, amendments, and adjustments globally, partnering closely with the Tax department.

Collaborate closely with cross-functional teams, including Accounting, Finance, People Operations (HRIS/Benefits/Compensation), and Legal to streamline end-to-end payroll processes and data integration, and troubleshoot complex issues.

Own the month-end close activities for payroll, including the review and approval of payroll-related journal entries, balance sheet reconciliations, and variance analysis for all regions.

Drive strategic initiatives such as payroll system operational and reporting upgrades, workflow automation, and expansion into new countries/entities.

Embrace and lead AI transformation within the Payroll organization.

Lead a high-performing team of payroll specialists, fostering a culture of professional growth, accountability, and high-touch service levels (SLAs).

Manager, Global Payroll, you will be the strategic operational lead for our global payroll function.

Reporting to our Director of Accounting, you will own the end-to-end payroll lifecycle for a high-growth, global workforce of over 1,000 employees.

Your mission is to evolve our payroll department from a functional necessity into a world-class center of excellence, ensuring flawless execution across the US, Canada, EMEA, and APAC.

Beyond the numbers, you are a leader—you’ll mentor a dedicated team and partner cross-functionally with People Ops, International Accounting, Legal, and Finance to streamline our processes and prepare us for our next phase of scale.

Oversee all aspects of Dialpad’s global payroll, ensuring 100% accuracy, timeliness, and compliance with local labor laws and statutory requirements.

Lead quarter-end and year-end payroll processes, including tax reporting, compliance filings, and W-2/equivalent statement delivery globally.

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI

-driven insights. Visit

dialpad.com

to learn more.

Being a Dialer

At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.