Client Relations Coordinator

0-2 years in customer service, account management or related role.

Knowledge working with and in Salesforce

We know that health is more than doctor visits and life is more than work. We work hard at Arkana but in turn provide competitive salaries and generous benefit offerings.

Generous paid time off and Paid Holidays

Minimal cost health insurance for you and affordable options for your family

401(k) with immediate eligibility and match

Company-paid life insurance

As a Client Relations Coordinator, you will play a critical role in managing and strengthening client relationships by serving as a key liaison between clients and assigned Account Managers.

You will be responsible for overseeing the coordination of client communications, addressing inquiries and concerns with professionalism and efficiency, and ensuring the timely execution of service deliverables.

By maintaining proactive engagement and operational oversight, you will contribute directly to client satisfaction, loyalty, and long-term partnership success.

Serve as the operational backbone of Client Relations, ensuring every client interaction, communication, and touchpoint strengthens Arkana's brand and drives client satisfaction and retention.

What success looks like:

Client Engagement & Retention

At Arkana Laboratories, everyone has an important role to fill. Come join us and be a part of a team dedicated to making life better for those who need it most.

This place is packed with super-smart people who do their best work together. We work hard every day to advance our understanding of disease and provide world-class care to our patients in hopes of leaving our corner of the world a little better than we found it. While we are committed to improving the lives of thousands of patients, we never lose sight of the realization that they are the reason we get to create change in our field.

Built on generosity, teamwork, and the freedom to try new things, we take great pride in our work. Great ideas come from everywhere in this company and we celebrate each success and failure for the opportunity it gives us to keep reaching. For more than twenty years after our founder, Dr. Patrick Walker, wrote his goals on the back of a napkin, our people, culture, and values have remained strong.