gusto

Head of GTM Process & Tooling

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At a Glance

Location
United States
Experience
8–12 years
Compensation
sation range for this role is $201,200 - $251,500 in San Francisco & New York,
Posted
2026-02-18T12:58:32-05:00

Key Requirements

Required Skills

Salesforce

Domain Knowledge

  • Automation
  • Marketing
  • Medical
  • SaaS

Benefits & Perks

Health Insurance

stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on

Requirements

in GTM Process, Revenue Operations, Business Systems, or related roles within a SaaS or technology company.

, including Sales, Marketing, Partnerships, and RevOps.

design and scale GTM Process architectures

, with strong experience in Salesforce and adjacent platforms.

to GTM workflows (e.g., forecasting support, self-service tooling, data quality, decision support).

Strong systems-thinking and architectural mindset, with the ability to reason end-to-end across tools, data, and processes.

Responsibilities

design, architecture, and execution

(including administration and configuration) of the GTM processes that power Gusto’s go-to-market engine.

This role is responsible for ensuring our Sales, Marketing, Partnerships, and Revenue Operations teams are supported by scalable, reliable, and increasingly

senior leadership role

You will act as the primary architect and driver for GTM Process, translating business strategy into process design, automation, and tooling decisions.

Success requires deep GTM domain expertise, strong systems thinking, and the ability to execute in close partnership with RevOps, Sales, Marketing, Business System Analysts, and Growth teams.

Team

We are seeking a senior leader to empower our go-to-market (GTM) business analysts team, and define the strategic roadmap for our GTM technology stack. This is a very critical and visible leadership role for an experienced and visionary professional who can combine a deep understanding of business processes and best practices, with a mastery of technology to drive operational excellence and accelerate company growth.

You will be responsible for overseeing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our Sales, Marketing, Partnerships, and RevOps business functions.  This role demands a leader who can manage a team of talented business analysts and  serve as a strategic technology partner to executive leadership.

The GTM Process & Tooling team sits within Revenue Operations and reports into the Head of Revenue Operations.