shopmonkey

Implementation Manager, SMB - bilingual

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At a Glance

Location
Hybrid - Morgan Hill, California; Remote - California
Work Regime
remote
Compensation
ange is typically a salary of $60,000 to $70,000 + bonus + equity + benefits.
Posted
2026-02-23T13:01:50-05:00

Key Requirements

Domain Knowledge

  • Automotive
  • SaaS

Requirements

Nice to have:

Have a clear, professional, friendly and informative communication style

Enjoy creative problem solving and taking on new challenges

Have exceptional project management skills with a proven ability to multi-task

Compensation & Benefits

The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.

Why Shopmonkey?

Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (

💪🏼 Health & Wellness

Responsibilities

Serve as the main point of contact during a customer’s implementation process

Deliver top tier customer service and support across all product areas

Assist in training customers to ensure the successful beginning of a new customer journey

Coordinate deliverables with various internal departments

Communicate thoughtful, customized solutions that help customers move forward and grow their business

We Are Looking For People Who:

About the Company

The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.

Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.

Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B.

In 2021 Shopmonkey

raised