carvana

Customer Experience Management Trainee (New Grads)

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At a Glance

Location
Tolleson, Arizona, United States
Posted
2026-07-27T16:26:33-04:00

Requirements

(some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat)

Compensation & Benefits

Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons

Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.

Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)

Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!

Responsibilities

Our Leadership Development Program starts where many Carvana leaders did, the Market Operations Customer Advocate role.

Along with creating memorable experiences on the driveway or at our state of the art Car Vending Machine, you’ll also:

Put our AI and products to work every day (we're a tech company that also sells cars), learning the systems that move a car from click to customer.

Learn how a world-class fulfillment operation moves cars, haulers, and people from first to last mile, and build the skills to lead one.

Drive our signature car hauler (the image of Carvana on the road that we designed ourselves) to deliver a curated experience that our customers will never forget.

Get your hands on the whole operation, from the detail bay to the driveway, learning the work by doing it instead of reading about it.