Director, Security Research & Development

Preferred

Experience in fraud prevention, identity security, regulatory compliance technology (OFAC, FinCEN, PCI, SOX), or insider threat programs at a major SaaS or fintech company.

Familiarity with enterprise security frameworks (NIST, SSDLC) and practical experience translating compliance requirements into engineering solutions.

Experience with container and Kubernetes security, runtime security (e.g., Falco), OPA policy enforcement, service mesh security, or cloud-native security architectures (AWS preferred).

Background building security capabilities that ship as part of a commercial product, not only internal tooling.

Experience with MLOps pipelines, prompt engineering, or agentic frameworks (e.g., LangChain, LangGraph) in a production security context.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.

Learn more here

. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

**PLEASE NOTE**:  This role requires a minimum of 2 days per week in the Bay Area Service Now Offices.  If you cannot meet this requirement,

we ask that you please do not apply

.  Thank you.

The ServiceNow Security Organization (SSO)

The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact.

The Opportunity

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.