VP, Customer Engineering (AI & Infrastructure)

7+ years leading Customer Engineering or Solutions Architecture teams in pre-sales; demonstrated success hiring and scaling globally.

7–10+ years of hands-on pre-sales or solutions engineering experience in AI infrastructure, edge computing, datacenter, or distributed systems.

Deep expertise in GPU and AI accelerator infrastructure: NVIDIA GPU architectures, AI inference frameworks (TensorRT, ONNX, vLLM), and edge AI platforms.

Strong grounding in datacenter and edge infrastructure: compute (GPU, bare metal, virtualization), storage (SAN/NAS/Object/NVMe), networking (LAN/WAN/SD-WAN/SATCOM), and facility systems (power, cooling).

Hands-on experience with container orchestration (Kubernetes), virtualization (VMware, KVM, Hyper-V), and cloud service models (IaaS, PaaS, hybrid).

Proven ability to engage and influence C-level technical and operational leaders across global enterprise and government customers.

For U.S. Based candidates:

To ensure fairness and transparency, the on-target earnings salary range for this role for candidates in the U.S. are listed, varying based on location experience, skills, and qualifications.  In addition to the salary, this role will also be offered equity and subsidized benefits (details available upon request).

Medical, dental, and vision (subsidized cost)

Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)

Retirement plan options, including 401(k) and Roth 401(k)

Armada is seeking a visionary VP of Customer Engineering to lead a world-class, globally distributed team of Customer Engineers at the forefront of AI infrastructure and edge computing.

This is a pivotal leadership role for a builder and operator who thrives at the intersection of cutting-edge AI technology and large-scale industrial deployment.

As Armada accelerates adoption of its AI-powered edge platform spanning ruggedized modular data centers, GPU-accelerated inference, and real-time edge AI this leader will shape how we engage with customers globally: from initial technical discovery through validated, deployment-ready architectures.

You will own the pre-sales technical lifecycle across all regions, ensuring our Customer Engineers operate with rigor, speed, and clarity in North America, EMEA, APAC, and emerging markets.

The CE function guides customers from mission-critical AI ambitions and complex operational environments to scalable, field-proven Armada solutions taking each opportunity 80% of the way by scoping requirements, framing AI infrastructure trade-offs, validating feasibility, and ensuring full qualification before moving to detailed engineering.