Key Account Manager

5-8 years of account management experience in CPG or tobacco/OTP categories, with experience managing accounts at the HQ level and/or direct field sales experience.

A history of successfully negotiating key account contracts, expanding footprint in existing accounts, and leading strategic sales initiatives that meet sales targets.

Strong analytical skills with working knowledge of syndicated data tools (IRI, Nielsen) and CRM/reporting software (Salesforce, Tableau, Excel, PowerPoint).

Clear understanding of the JUUL customer and the vapor/OTP industry.

A place to grow your career. We’ll help you set big goals - and exceed them

People. Work with talented, committed and supportive teammates

Equity and performance bonuses. Every employee is a stakeholder in our success

Cell phone subsidy, commuter benefits and discounts on JUUL products

Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits

401(k) plan with company matching

Account Management & Relationship Building:

Oversee customer interactions and build strong, trusted business relationships at the HQ and regional levels with assigned chain accounts, national retail partners, and regional distributors.

Strategy & Category Leadership:

Develop chain-specific sales, distribution, and merchandising strategies that maximize ROI while staying within assigned budgets.

Utilize syndicated data (IRI/Nielsen) to provide retail partners with fact-based category insights and actionable recommendations.

Actively manage and call on independent retail doors within assigned territory to manage existing business and drive new JUUL placement.

Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.

JUUL is the market leader in the e-Cigarette category with a tremendous amount of growth potential across both Regional Chain Accounts/Distributors and key National Accounts (including non-convenience channels in drug, grocery, and value).

In this role, you will be responsible for building trust, identifying sales and conversion opportunities, negotiating contracts, and leading category management across assigned key retail partners and regional distributors. Additionally, this role encompasses local territory field execution—calling on independent retail doors to manage existing accounts, drive new distribution, execute the Juul Partner Program (JPP), and drive the 4 Ps of retail (Presence, Pricing, Promotion, Product).

This role demands excellence, self-sufficiency, and strong analytical capabilities to develop fact-based category leadership programming and execute win-win retail strategies.

Must live in Territory of Oahu