axon

Customer Implementation Manager, Enterprise

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At a Glance

Location
Scottsdale, Arizona, United States
Posted
2026-03-20T12:00:11-04:00

Key Requirements

Domain Knowledge

  • Retail
  • SaaS

Requirements

BS/BA or equivalent knowledge and experience.

Extensive experience in project management, including coordination and resource tracking.

Experience implementing and/or leading an Axon body-worn camera program.

Understanding of software and hardware implementation, particularly in SaaS environments.

Proficiency in Smartsheets or similar project management tools.

Compensation & Benefits

Competitive salary and 401k with employer match

Discretionary paid time off

Paid parental leave for all

Medical, Dental, Vision plans

Fitness programs

Emotional & Mental Wellness support

Responsibilities

As a

Professional Services Manager

at Axon Enterprise, you will be a key player in driving both pre-sale and post-sale initiatives for our comprehensive suite of products, including Evidence.com, Axon body-worn cameras, and Axon Professional Services Packages. Your role will be essential in ensuring that customers not only adopt our solutions but also realize their full potential to enhance organizational workflows and efficiencies.

In this role, you will act as a Trusted Advisor, managing the deployment of Axon’s products and solutions. You will leverage your expertise in project management and technical deployment to facilitate the successful implementation of complex technical solutions within customer timelines.