Director, Precision Operations

7+ years of experience in partnerships, account management, operations, program management, or related roles.

Experience implementing health care technology products with portals, EHR companies, etc.

Experience implementing complex contracts or multi-functional initiatives.

Understanding of fundamental digital advertising principles and technologies.

Understanding of partner revshare business models and associated processes.

PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care.

The Director, Precision Implementation & Customer Success, will be responsible for leading the implementation and ongoing management of signed PatientPoint Precision partners.

This role serves as the central point of coordination across internal operational teams to ensure proper technical setup, seamless execution, delivery excellence, fulfillment of contractual obligations, and ongoing relationship management.

This leader should be extremely familiar with the healthtech space including intake portals, EHR data and other patient experience software.

This leader will play a critical role in translating partnership agreements into execution, ensuring deals are successfully launched, managed, and optimized from both a technical and business perspective to drive long-term value for both PatientPoint and its partners.

This is a highly cross-functional position requiring strong accountability, internal collaboration, external partner management and influence in a matrixed environment.

Lead end-to-end implementation of newly signed Precision partnership agreements.