Pharmacy Operations Supervisor - Express Scripts Pharmacy - Whitestown, IN

3+ years of pharmacy operations experience in retail, specialty, health system, mail order, fulfillment, high-volume, or manual dispensing pharmacy environments.

18 days of PTO within a full calendar year

401(k)

Career advancement opportunities

Bonus eligibility through incentive plans

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

The Pharmacy Operations Supervisor leads 20–25 Pharmacy Technicians in Manual Dispensing within a high-volume mail order pharmacy, ensuring safe, accurate, and timely medication fulfillment through coaching, quality oversight, workflow planning, and team engagement.

In partnership with Pharmacy and Operations Leadership, this role supports staffing, workflow, performance, compliance, and continuous improvement.

Lead, coach, and develop a team of 20–25 licensed Pharmacy Technicians, supporting performance, engagement, career growth, onboarding, and retention.

Oversee daily Manual Dispensing operations to meet safety, quality, service, productivity, and throughput goals.

Monitor staffing, workflow, volume, and operational risks; prioritize work and allocate resources to support business needs.

Partner with the Pharmacist Supervisor, Pharmacy Leadership, HR, Quality, Training, and Operations teams to support employee relations, planning, and cross-functional execution.

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email

seeyourself@thecignagroup.com

for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.