NDS Program Office IT Program Administrator - Governance

Hands-on experience with Jira, Confluence, or Atlassian products, including platform health monitoring and troubleshooting.

Familiarity with NIST AI RMF, ISO 42001, or similar AI governance frameworks.

CMMI process area knowledge.

Exposure to CFPB, FCRA, UDAAP, or FSA regulatory requirements.

Relevant certifications: AIGP, CIPP, CISA, CRCM, or equivalent AI/compliance credentials.

Experience building or reviewing agentic AI systems, LLM integrations, or AI-assisted workflows.

AI Process Governance — Core Function at Hire

Ensure NDS SDLC stages include the AI-specific gates, artifact requirements, and approval checkpoints required by the Nelnet AI Governance Policy and Acceptable Use Policy.

Maintain the NDS AI-extended SDLC (AISDLC), updating it as policy, regulation, or technology changes.

Ensure all NDS AI development and deployment initiatives complete the AI Registry & Impact Assessment process; evaluate submissions for accuracy and completeness.

This position requires work in support of the Company’s contract with the United States Department of Education (“ED”). As such, the United States Government requires that any applicant for this position must complete United States Government security clearance. Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed. In light of this direction from ED, Nelnet will be unable to hire applicants without United States citizenship for such positions.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits:

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Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or