Program Manager

Proven ability to drive process improvements and operational efficiencies.

Experience in handling client-facing engagements and delivering strategic insights.

Comfortable with process flow diagramming.\u00A0

Technical Proficiency and experience with tools such as Sublime, Utilizing Python scripts, ExcelAWS S3, CRMs, VSCode, Redash, DataDog

Proficient at interpreting data & revenue models and associated forecasting, experience using BI tools.\u00A0

$84,000 to $105,000 USD + Bonus\u00A0

Maintain customer satisfaction by delivering high-quality services and meeting key performance goals and SLAs.

Serve as a client-facing representative, ensuring effective communication of program performance, alignment on program objectives, resolving operational issues, and identifying areas for program improvement.

Support program expansions by providing consulting expertise and operational insights to Account Management and Sales teams.

Own the enrollment processing function, ensuring smooth execution and supporting Marketing efforts with operational processes.

Lead the development and execution of enrollment growth strategy

Work with relevant teams to provide accurate and timely execution of incentive payments.