Senior Director, Business Applications

12+ years of experience in business applications leadership, with deep expertise in Market-to-Lead, Lead-to-Order, and Contact-to-Resolution processes.

Strong architectural background in CRM, CPQ, Order Management, Service Cloud / CX platforms, and related ecosystems.

Proven success designing and implementing

and intelligent automation solutions that deliver measurable process transformation.

Demonstrated experience leading complex, cross-functional application initiatives in global channel and consumer business models.

Hands-on familiarity with modern integration platforms, low-code/no-code tools, and AI orchestration technologies.

WD is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "

Know Your Rights: Workplace Discrimination is Illegal

” poster. Our pay transparency policy is available

here

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WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

The Senior Director of Business Applications is a strategic leadership role focused on the design, architecture, and delivery of enterprise applications that power critical revenue-generating process segments:

for channel (route-to-market) and consumer.

Reporting directly to the VP of Business Systems Group, this leader will own application architecture and drive intelligent automation using agentic AI to transform these processes for better customer experience, greater speed, efficiency, and scalability.

Define and evolve the target-state architecture (platforms, data flows, and integrations) that supports seamless execution of these process segments at global scale.

Lead the selection, implementation, integration, and continuous optimization of business applications that enable Market-to-Lead (campaigns, lead generation, scoring), Lead-to-Order (configuration, pricing, quoting, order management), and Contact-to-Resolution (customer experience, case management, service).

Architect and deliver robust, scalable integrations between CRM, CPQ, order management, service platforms, and supporting systems to ensure end-to-end process visibility and automation.

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.