Senior Operations Manager, B2B Growth

3+ years of experience in virtual or tech-enabled care delivery; you understand the operational realities of delivering care outside of a traditional clinical setting and have built systems that work in that environment.

Demonstrated experience in healthcare operations, implementation management, or B2B partnerships at a high-growth company.

Proven track record of building SOPs and operational processes from scratch — not just documenting what exists, but designing what should exist.

Experience leading and developing frontline teams (enrollment, care coordination, patient services, or similar), including hiring, onboarding, and performance management.

Data-driven approach to operations — you know how to define the right metrics, build the right dashboards, and use both to drive decisions.

Exceptional communication and cross-functional collaboration skills; you are equally comfortable presenting to an external health system partner and troubleshooting a workflow issue with an internal engineer.

Neura Health is scaling its B2B partnerships rapidly — working with health systems, large clinic networks, and bespoke referral partners to bring patients into life-changing neurological care faster than ever before.

As Senior Operations Manager, B2B Growth, you will be the operational backbone of this engine.

You will own the end-to-end systems, processes, and people that make our partner integrations seamless, scalable, and high-performing.

You will be directly accountable for driving Neura’s B2B visit volume — sitting at the intersection of operations and growth, working hand-in-hand with our Strategic Customer Success Manager to ensure every partner we bring on is set up to deliver patients at scale.

You will build the infrastructure from the ground up: the SOPs, the training programs, the workflows, and the feedback loops that turn a new partnership into a repeatable, high-throughput referral channel.

If you are energized by building operational systems in fast-moving environments, thrive on owning outcomes end-to-end, and have deep experience in virtual or tech-enabled care delivery, this role was designed for you.