Director, Product Design

Meaningful experience (8+ years) in product design, including leading and developing high-performing design teams, with a leadership style that is direct, empowering, and highly collaborative

A strong track record of defining product and design strategy, operating as a strategic partner to Product and Engineering leadership, and delivering measurable impact across complex product areas

Deep systems thinking, with experience building scalable platforms, workflows, or B2B tools, and driving alignment and decision-making across multiple teams and stakeholders

A high bar for craft and execution, with a demonstrated ability to raise quality across teams while delivering effectively at scale and balancing speed, quality, and long-term sustainability

A strong sense of ownership and bias toward action, with experience leading zero-to-one product work and integrating emerging technologies, including generative AI, into modern product development workflows

Flexible, hybrid work environment at our convenient San Jose location

Unlimited Vacation

100% paid employee health benefit options (including medical, dental, and vision)

Commuter Benefits

401(k) with employer funded match

Corporate wellness programs with Headspace and Peloton

As the Design Director, Practice Solutions, you will own and drive the design direction for a critical part of our platform, shaping how providers run and grow their practices while improving how patients access care. You will lead a team of designers and help to define the product and design strategy for the Practice Solutions domain, ensuring that experiences are cohesive, scalable, and deliver meaningful business and user outcomes.

This role requires strong systems thinking across a multi-sided platform, as well as the ability to connect long-term vision with near-term execution.

As we evolve toward AI-native product development, you will guide teams in adopting new tools and workflows, helping define how design and engineering collaborate in an AI-driven environment and ensuring we build products with greater speed, quality, and leverage. You will help this team identify and define new product opportunities, shaping zero-to-one initiatives that expand how providers run their practices and how patients access care.