fotona
Field Service Engineer - Aesthetic, Medical & Dental Lasers (S. California)
Key Requirements
Required Skills
Domain Knowledge
- Education
- Engineering
- Healthcare
- Insurance
- Medical
- Regulatory
Benefits & Perks
ased on experience. Benefits package including Medical, Dental, Vision, AD&D
Requirements
Clear and friendly communication style with excellent command of English.
Exceptional attention to detail.
Ability to write correspondence and emails to customers.
Natural technical aptitude and ability to read, interpret and follow technical documents (instructions, manuals, etc.)
Work well as a team member and independently with minimal or no supervision.
Microsoft Office, Excel, Outlook, and Word skills.
Compensation & Benefits
Competitive pay based on experience.
401(k) with matching.
Advancement opportunities within a fast-growing and industry-leading company in healthcare.
Responsibilities
Independently perform complex troubleshooting and repairs while working within the established procedures (training provided).
Instruct customers and staff in applications and operations of the equipment (training provided).
Submit timely and accurate service reports, timesheets, expense reports, and other paperwork as required.
Self-manage, ensuring workload is managed to meet the needs of customers in a timely manner.
About the Company
Ensure effective, accurate, and prompt handling of ALL customer needs in a professional and systematic manner.
Communicate and collaborate with Fotona team members across departments to maintain a positive, productive work environment for all employees.
Present a professional image at all times to customers and vendors, and represent Fotona with integrity at all times.