TheWonderfulCompany
Wine Club Associate (Full-Time, Temporary)
At a Glance
- Location
- Paso Robles, California, United States
- Employment
- Full-time
- Posted
- 2026-03-16T17:17:18.904Z
Key Requirements
Required Skills
Domain Knowledge
- Hospitality
- Marketing
Requirements
2 years sales, hospitality and/or marketing/public relations experience in the wine industry preferred
Proven success working in a customer service and/or sales position or industry
Must be able to accommodate a varying schedule throughout the year as determined by the ebb and flow of traffic to our different business units
Must be willing to work rotational schedule, including weekends, as needed
Proficient with Microsoft Office -- especially Excel, Outlook and PowerPoint
Knowledge of Commerce7 or similar, a plus
Compensation & Benefits
Wine and Merchandise Discounts
All the FIJI water you can drink at work
Wine Education Program
Fun Work Environment
Located in Paso Robles, JUSTIN® Vineyards & Winery was founded in 1981 and is known for crafting world- class wines using Bordeaux grape varieties, including the iconic ISOSCELES® blend of Cabernet Sauvignon, Cabernet Franc and Merlot. The Vineyard estate, located at 11680 Chimney Rock Road, features a Tasting Room, luxury five-star accommodations at the JUST Inn®, and a Restaurant—making it one of the only wineries on the Central Coast to offer all three options. In September 2018, a new second location, the JUSTIN Downtown Tasting Room opened introducing an expansive wine-tasting bar, lounge, and a full dining room that’s situated prominently on the square along Downtown City Park in the heart of Paso Robles. In addition to its stellar hospitality, JUSTIN consistently receives top honors around the world, establishing itself as a leader in New World Bordeaux-style winemaking. JUSTIN wines are available through discerning fine wine retailers and restaurants throughout the United States, or directly from the Winery via JUSTIN’s Tasting Room, online store or to members of the exclusive JUSTIN Wine Society wine club. To discover more about JUSTIN, visit www.justinwine.com.
The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
Responsibilities
Ensures world-class customer service is provided in all facets of omnichannel communications (to include telephone, email, live chat, text, in person) with all members and customers
Displays concierge-level service style when interacting with members, customers, vendors, and colleagues
Actively recruits members to join wine clubs for all three brands
Actively sells wine to existing members and customers
Works with Manager, DTC Experience to resolve logistics issues including deliverability, compliance, returns, and damages
Works with Manager, DTC Experience to manage seasonal club charges, decline capture, and new member inclusion and recruitment
About the Company
Wonderful Wines, the premium wine division of The Wonderful Company, unites three iconic wineries —
JUSTIN Vineyards & Winery
,
Lewis Cellars
, and
Landmark Vineyards