Senior Deal Desk Analyst

Humble, Hungry, and Curious

Problem Solver:

You are driven to understand customer pain points to create a commercial strategy that achieves business goals and meets customer needs.

Team-Oriented:

You excel at collaborating across the company. You can communicate effectively between cross functional business stakeholders.

Great Communicator:

As a Deal Desk Analyst, you will report to the Director, Deal Management and support all customer deals throughout the quote-to-cash process. The ideal candidate is skilled and knowledgeable in areas such as enterprise software deal structures, common SaaS metrics, commercial terms, and revenue recognition principles.

You’ll be a critical part of LaunchDarkly’s growth by partnering with our Sales organization in the construct, review, approval and negotiation of business opportunities. You will act as the coordinator between Sales and all other cross functional teams as business opportunities are evaluated, negotiated and closed. You’ll develop relationships at all levels and across the entire company in support of your deal function.

LaunchDarkly is a dynamic startup. The successful candidate will thrive in a fast-paced, ever-changing environment, demonstrate resourcefulness when faced with new scenarios, and apply best-practice principles to each solution.

Serve as a trusted advisor to the Growth, Enterprise, and Strategic Sales teams on deal construction and negotiation of complex transactions.

Own and manage a book of business, working closely with Sales leaders to support, guide, and track high-value deal negotiations.

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

Improving the velocity and stability of software releases, without the fear of end customer outages

Delivering targeted experiences by easily personalizing features to customer cohorts

Maximizing the business impact of every feature through the ability to experiment and optimize

Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types