Senior Technical Writer

Experience reviewing, analyzing, and evaluating user needs to create systems solutions that support overall business strategies.

Experience developing technical diagrams, graphics, roadmaps, etc.

Ability to understand and distill complex technical concepts into digestible materials/products

Function as a liaison between IT and users and have both business and technical expertise.

Typically reports to a manager or head of a unit/department.

with experience producing clear, accurate documentation for complex software and hardware systems.

Translate complex technical concepts into clear, concise written content and visual materials

Develop and maintain system documentation, technical diagrams, SOPs, and user guides

Create and update technical roadmaps, workflows, and other visual artifacts to support planning and communication

Collaborate with engineers, analysts, and project managers to gather and refine technical requirements

Produce communication materials for senior government stakeholders, both technical and non-technical