Senior User Researcher II

End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting and analytical tools) across multiple product areas.

Experience in enterprise or B2B software is a plus, but not required—what matters most is your willingness to learn new technical concepts quickly and your proactive attitude.

Ability to drive vision and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.

If you are ready to embrace the rewarding challenge of setting the bar for industry-leading user experience, this could be the role for you.

$175,000

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$262,600 USD

Join Us in Securing and Accelerating the World's AI Transformation

Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.

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We are growing our research team!

We are looking for a highly-skilled Senior User Researcher to lead and take ownership of meaningful, strategic and impactful research that can help us drive towards making Rubrik a benchmark for enterprise design.

We're a close-knit, collaborative group, guided by a highly iterative user-centered design process.

Combining research, data, and thoughtful critique, as a researcher you will help discover needs and solve fundamental problems that impact how organizations around the world manage and protect their data.

In this role, you will champion the voice of the customer throughout the entire product and design lifecycle.

Your responsibilities will involve engaging directly with customers to understand their needs, defining user personas and use cases, and applying a variety of research methods to gather insights.

Rubrik is a public company on a mission to secure the world’s data. With Zero Trust Data Security™, we have over $1 Billion in ARR this year! We’re proud to be positioned as a leader in Gartner’s Magic Quadrant and to have won prestigious design awards, including the Red Dot Design Award & the iF Design award.

Rubrik helps organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. Rubrik helps organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitors data risks and threats, and restore businesses with their data when infrastructure is attacked.

At Rubrik, our UX team is a global collective of over 60 talented individuals from diverse backgrounds, including Product Designers, User Researchers, UX Writers, Visual Designers, Program Managers, and Technical Publications. We are deeply committed to understanding the needs, attitudes, emotions, and behaviors of our users to inspire and inform our designs.

With over 30 UX professionals based in our Palo Alto Design Studio, our team plays a crucial role in creating industry-leading cyber resilience products. We foster close collaboration within the UX team, as well as with engineering and product management, to deliver valuable products for our users and for Rubrik’s businesses.

Sneak peek to our product: