Technical Account Lead, LATAM

2+ years experience with demonstrated industry experience in client services, technical pre-sales, technical account management or project management

Experience in handling objections and applying pre-defined technical solutions to overcome those objections

Experience working with cross-functional teams; specifically, with Product, Sales, Analytics and Engineering towards a common goal

Demonstrated business acumen and experience working with external client personnel, bringing technology solutions to solve business challenges.

Familiarity with web technologies, such as JavaScript, APIs, JSON

Familiarity with Ecommerce systems, such as Magento, Demandware, and others would be an asset, but not required

Supporting the development of technical strategies, consulting on solutions, and building tailored plans for each partnership in order to build long-lasting relationships with our retail partners, helping them strategize and grow their business.

Leveraging retailer and Flipp product knowledge to identify solutions to both tactical and strategic retailers problems and/or opportunities, such as increasing user engagement with the digital circular.

Project managing and overall ownership of the delivery of onboarding and strategic ad hoc projects for our enterprise and mid-market level retailers, to ensure smooth execution and delivery on retailer commitments and agility to strategically intervene where retailer support is required.

Serving as the technical advocate for our retailers, internally within Flipp product teams, driving value-focused Retailer Product development.