Bilingual Remote Collections Agents (El Paso, 9/7 Start)

You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems)

Verified Spanish fluency will receive a 5% hourly pay increase

After submitting your application

, you will need to complete a quick 10-minute Virtual Introduction to move your application forward. Once you complete it and if you meet qualifications, a recruiter will follow up via text message. Complete the Ribbon AI Virtual Intro here: https://app.ribbon.ai/interview/3ae1fa33?assignedRecruiterId=9606072a-7c82-421f-b562-67285622ba06

YOU’LL BRING:

Customer Service and prior collections experience with impeccable interpersonal skills

Excellent verbal and written communication skills

is a leading provider of in-store and e-commerce lease-to-own solutions.

With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people.

We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.

to help grow our company and ensure our mission is achieved!

A team of customer assistance experts that are crucial to the operational excellence and world-class experience that we provide to our customers.

Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do!

This role is a work from home position and can be performed remotely within a 60-mile radius of El Paso, Texas. Your application will not be considered if you do not meet this requirement.

Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.

WE ARE:

A team of customer assistance experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do!

YOU ARE:

An excited professional that knows that working hard and having fun are two peas in the same pod! You are looking for an opportunity to join an organization that has an amazing corporate culture (seriously, it’s incredible), competitive pay, an even MORE competitive monthly bonus, and the opportunity to make an impact.