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HVAC Service Operations Manager - Sustainable Infrastructure
At a Glance
- Location
- Miramar-Florida-United States of America, United States
- Employment
- Full time
- Compensation
- dsyou . HIRING SALARY RANGE : $100,100 - $133,600 (Salary to be determined by t
- Posted
- 2026-08-14
Key Requirements
Required Skills
Domain Knowledge
- Energy
- Engineering
Benefits & Perks
ludes a competitive benefits package. The posted salary range reflects the t
Requirements
Five years of HVAC, Facilities, Housing or a parallel industry.
Ability to work around the customer’s Key Process Indicators (KPI’s) and think strategically for long- and short-term process improvements that will improve on safety, reliability, and energy costs
Thorough understanding of contracts, contract interpretation, SOP’s, KPI’s and their interrelation with P3 model.
Two years of management leadership experience
Demonstrated ability to communicate effectively with internal and external customers
Operations knowledge of disciplines in Engineering, Property Management, and sales.
Responsibilities
The Customer Business Manager II is part of the Sustainable Infrastructure, P3 business at Johnson Controls.
This individual ensures Customer Satisfaction and financial performance across a broad spectrum of services through the selection of qualified team members and their development along with people-oriented management of resources.
Understand contract terms and conditions and Customer expectations at a detailed level and taking ownership for outcomes.
Work closely with the Customer to ensure alignment with contract requirements and operational policies.
Provide technical and management direction to maintenance management service contractor.
Establish process performance metrics; around work request by scheduling, tracking, analyzing, and reporting performance in terms of completion, quality, safety, costs, and Customer Satisfaction.
About the Company
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view
EEO is the Law
. If you are an individual with a disability and you require an accommodation during the application process, please visit
www.johnsoncontrols.com/tomorrowneedsyou
.
HIRING SALARY RANGE