Print Production Rep

HS Diplomaor equivalent preferred with 2+ years of relevant customer service/administrative/operational support in manufacturing operations or office environment directly related to the duties of the job, .

Requires very good knowledge of general administrative/manufacturing operations procedures and knowledge of job specific processes to successfully execute and complete the more progressive/complex duties of the job.

Ability to follow company policy and understand any rules or regulations governing the work being completed and impact work has on department or company.

Requires excellent knowledge of functional area(s) related to the job.

Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job.

Must have working knowledge of systems such as MS Office and/or MAC as well as the Google Suite or other programs specific to the job in order to complete job duties successfully.

All your information will be kept confidential according to EEO guidelines.

RRD's current salary range for this role is $42,400 to $60,000 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

Coordinate production of printed materials, or print related services for the company's clients.

Maintain positive client relations through active engagement through all stages of the manufacturing process from initial contact through final disposition of the client's product/service.

Acts as the primary liaison between the sales professional, the production teams and serves as the client's advocate to achieve the best project outcomes which may include.

Providing all necessary client and sales support up to and including issue resolution

Address customer concerns, invoice reconciliation, proof of deliveries, order status

Process orders accurately in all appropriate systems

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.