Health Worker 2 (2586) - Multiple Departments Citywide -

One (1) year of verifiable experience within the last five (5) years, performing a combination of at least two (2) of the following duties:

serving as a liaison between targeted communities and healthcare agencies;

providing culturally appropriate health education/information and outreach to targeted populations;

providing referral and follow-up services or otherwise coordinating care;

providing informal counseling, social support and advocacy to targeted populations;

escorting and transporting clients;

Selection Procedures

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

Multiple-Choice Examination: (Weight: 100%)

Candidates that meet the minimum qualifications will be invited to participate in multiple choice exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:

Ability to: build and maintain effective, cooperative, and collaborative relationships in diverse, multicultural environments; manage time and materials efficiently, maintain accurate records, file, code and schedule appointments and meetings; exercise sound judgment and make informed decisions; interview patients/clients; apply de-escalation or counseling techniques in sensitive or high stress situations; utilize technology and work with data using various software and systems; interpret and apply policies, laws, rules, regulations and procedures; orally communicate effectively and professionally with others in a clear and understandable manner; communicate written information in a clear, concise, and understandable manner; and/or read and understand information.

Knowledge of: health and community services; and/or medical interpreting protocols and techniques.

Positions may be located at the following locations,but not limited to: Zuckerberg San Francisco General Hospital (ZSFG), Laguna Honda Hospital (LHH), various clinics, the San Francisco Community College District (CCD), the San Francisco Unified School District (USD), the Human Services Agency (HSA) and the Department of Homelessness and Supportive Housing (HOM).

Shift:

Days, evenings, weekends, and/or holiday shifts may be required, depending on the position.

General Job Description

Under supervision, the Health Worker 2 performs a wide variety of paraprofessional duties in a service program of the Department of Public Health; functions as a liaison between community residents and program staff; provides counseling and advice to patients regarding health problems; may supervise Health Worker 1; may drive or accompany patients between their homes, hospitals or other social agencies. The essential duties include but are not limited to the following:

Participates, but to a lesser degree than Health Worker I, in the health service training program;

This is a Citywide Exam posting. Your application to this posting is an application to take a citywide exam.

Application Opening:

November 14, 2025

Application Deadline

:

Continuous