Senior Solutions Engineer (Tokyo Based)

Desirable: Python/Cursor prototyping experience, Salesforce/ServiceNow/Jira knowledge, cloud AI services expertise

This position plays a crucial role in delivering Zoom's solution value to customers and partners and shaping the future of communication.

Zoom は、ビジネス課題に沿った最適なソリューションを設計、構築、デモンストレーションする経験豊富なソリューションエンジニアを募集しています。お客様とチャネルパートナーの信頼できるアドボケイトとして、営業、製品開発、カスタマーサクセスチームと協力し、シームレスなソリューションと具体的なビジネス成果を提供します。

アカウントエグゼクティブとチャネルアカウントマネージャーをサポートし、Zoom のソリューションの優位性を伝え、複雑なコラボレーション課題を通じてお客様をガイドします。

この役割には、Unified Communications as a Service (UCaaS) 業界に関する深い理解と、Agentic AI および Conversational AI のビジネスワークフローへの統合に関する強力な理解が必要です。

東京を拠点とし、日本のフィールド&パートナーソリューションエンジニアリングマネージャーに報告します。

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click

Learn

for more information.

Leading strategic sales opportunities and providing pre-sales support to customers and enablement for partners and internal teams

Building strong relationships across customer and channel ecosystems, supporting AI-powered UCaaS platform adoption

Serving as subject-matter expert in AI-Powerred UCaaS services, understanding AI industry trends, and competitive landscape

Collaborating with global teams to drive product innovation and customer-centric solution development

Designing and delivering next-generation AI communication solutions through demos, Proof of Concepts (PoCs), and deal support

Contributing to sales strategies and product development through market intelligence and customer insights

At Zoom, we support diverse customers and partners in implementing cutting-edge communication and collaboration solutions with AI Companion. Our goal is to create strategic, customer-centric experiences that maximize Zoom's potential.

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind.

Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an