Automotive Service Manager

Outstanding leadership and store management skills

Minimum of 2 years’ experience in a Service Manager role

Proven track record of exceeding business objectives

Solid knowledge of basic OSHA laws and MSDS Compliance

All of your information will be kept confidential according to EEO guidelines.

Physical Requirements:

Prolonged periods of standing, stooping, and bending

At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects

Requires working at a production rate pace entailing the constant pushing and/or pulling of materials

By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.

The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store.

This will involve creating a highly-motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing and coaching team members, and executing store processes & procedures.

Specific duties for this customer service role include, but are not limited to:

Providing support in the store recruiting process by assisting the Store Manager on final employment decisions

Coaching service department teammates on all operational issues of working the process within the ISI systems and service standards

Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.

Express Oil Change & Tire Engineers is one of the leading automotive service providers in the nation with over 300 locations across 19 states. We employ experienced, certified technicians trained to provide premium total-car care, and we use state-of-the-art equipment and premium parts to ensure the quality of our work. In addition to the oil change, our teams are capable of providing specialty services, tire services, as well as a variety of mechanical services, while continuing to place an emphasis on customer experience and being your one-stop automotive service provider. Express Oil Change & Tire Engineers continues to grow while maintaining our vision to continuously be the pre-eminent automotive maintenance provider, leading our industry through excellence, innovation, and growth.