Assistant Store Manager - McArthurGlen Outlet (New Store Opening!)

You have a strong pulse on what Knix customers want and know how to attract, engage, and delight them throughout the full client experience.

You understand the fitting room experience firsthand and are a natural at creating comfort, trust, and confidence for every customer.

You are deeply passionate about our customers and inspired by Knix, our mission, and the impact we make every day.

Proven experience as a senior retail leader in an upscale, premium, or fashion-forward brand, with a strong balance of people leadership and business acumen to drive results.

A people-first leader with a passion for developing others, building buy-in at all levels

to understand KPIs, expectations, and their impact on results.

Competitive Pay - Base Salary plus Monthly Bonus, with performance-based pay increases.

Health - Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions

Generous Discounts on your favourite Knix products and Gratis Program

Savings and Retirement - Company GRSP Program that matches up to (3%) of your pay

Family - A Parental Leave Top-Up Program up to 80% of your salary

Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work

Drive store performance by leading key sales initiatives such as clienteling, owning the floor during peak moments, and coaching team members to maximize sales through needs-based service and strong product knowledge.

Leverage KPIs and core business drivers (traffic, CVR, AOV, UPT) to influence sales targets and pivot team focus in the moment to meet business needs

Lead impactful floor meetings, training, and coaching to drive alignment and consistent sales, service, and operational performance.

Champion a customer-first culture that builds comfort, trust, and loyalty, driving repeat visits and meaningful connections with the Knix brand.

Maintain operational excellence through strong inventory, shipment, and loss-prevention practices, ensuring accuracy, efficiency, and accountability across the team.

Support the hiring and onboarding process while taking a lead role in developing sales talent to create clear development pathways.

New Store Opening!

We’re building an incredible team for our newest store and are looking for an enthusiastic Assistant Store Manager to help bring it all to life. In this role, you’ll partner closely with the Store Manager to drive daily operations, support and execute team development, and deliver an outstanding customer experience from day one. If you’re energized by coaching others, thrive in a hands-on environment, and love being part of something new and exciting, you’ll play a key role in shaping the success of this store.

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free.  Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space.  We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon.  We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix, Kt by Knix, and Mntd.  Come join us if you are looking for a purpose-driven and authentic career!

As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming, confidence-building experience from the fitting room to the sales floor. As an Assistant Store Manager, you are the performance driving force of your location. You are a key partner in owning the business, driving high-stakes results through on-floor leadership and a culture of radical accountability.

You lead from the floor, balancing operational excellence with genuine human connection in a fast-paced environment. Coaching and developing people energizes you! Working with your Store Manager,  you empower Key Leads, and Sales Associates to grow, perform, and succeed together. At your core, you’re a resilient, motivated leader who inspires teams, builds community, and delivers meaningful results through a world-class customer experience.