Meter Data Technician

One (1) year of experience in AMI systems, meter data management or related fieldwork

Experience with AMI systems, especially RNI and MDMS platforms

Familiarity with systems like AS400 billing, ArcGIS, CRM, Maximo, or other asset/work order management platforms

Strong background in QA/QC, meter read validation, and understanding meter reading cycles

$19.74 - $24.67/hr.

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.🌆

Do you have a keen eye for detail and a passion for data-driven problem solving? Join the Meter Services team within Fort Worth’s Customer Care Division and play a key role in advancing the City’s smart water technology.

As a Meter Data Technician, you will monitor, analyze, and validate water meter data collected through our Advanced Metering Infrastructure (AMI) systems. Your work will directly support water accuracy, billing integrity, and customer satisfaction across the city. Strong verbal and

written communication skills are essential, as you will be expected to clearly document findings, collaborate with internal teams, expedite, prioritize, and effectively communicate work orders to field staff, and occasionally communicate technical information to non-technical stakeholders. This is a chance to make a real operational impact while working with innovative tools and technology.

Generate and track work orders for skipped reads, quality control re-checks, and customer account investigations

Collaborate with field crews, billing teams, and water development staff to ensure accurate meter mapping and service records

Analyze and validate automated meter readings for accuracy

Monitor AMI reports to detect and respond to issues like tampering, communication failures, and zero-usage alarms

Conduct audits of meter data and support asset verification in the billing system

Review GIS and utility maps to confirm the location of meter-related infrastructure