Director, Implementation Engineering

8+ years of total experience in engineering, sales engineering, solutions engineering, or implementation engineering, including 3+ years managing technical teams, with experience in post-sales implementation

Experience working with large enterprise customers, with a customer-centric mindset that cares about delivering solutions that enable and delight

AI-forward experience doing integration work — comfortable coding, troubleshooting, and scaling technical solutions, and proactive about leveraging emerging tools to accelerate delivery

Proficiency and experience with configuring REST APIs and using Python for integrations and implementations

The chance to work with a passionate team on solving one of the largest challenges globally

Competitive salary and benefits and equity participation

A dynamic, flexible and fun start-up work environment with a highly talented team

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives.

serving with integrity

RapidSOS is the leading public safety AI company that unlocks mission-critical intelligence for emergency response.

It harnesses artificial and human intelligence to fuse life-saving data from the world’s largest safety network, which includes over 700M+ connected devices and 200+ global technology companies.

This intelligence is delivered to 23,000+ federal, state, and local agencies, serving one million first responders.

RapidSOS has supported over one billion emergencies in 16 countries, powering RapidSOS HARMONY, the first purpose-built AI for public safety, designed to save critical time by automatically detecting emergencies, unifying real-time data and video streams, and coordinating a faster, more effective response.