Service BDC - Lexus Of Serramonte

Previous experience in either a high-volume call center environment or commission driven role.

Excellent interpersonal skills over the phone.

Goal-driven to meet and exceed store appointment goals.

Ability to work independently and as part of a team in a fast paced environment

Strong organizational and time management skills

All applicants must be authorized to work in the USA.

(The Service BDC Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of $21.00.)

Schedule:

Full Time

Monday through Saturday availability

It's time to make the most important move of your career

.

The

Service BDC

Agent

is responsible for generating services appointments with customers that contact

the dealership

via the internet.  The BDC Fixed Ops delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner.  This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest.  The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.

Lexus of Serramonte

is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're doing here and would love to tell you about our opportunities!

Salary: $21.00 per hour

Our associates are happy to work here because:

We boast the lowest turnover in the industry.

We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).