Decagon

IT & Software Infrastructure · Software

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Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.

Founded
2023
Company size
201-500
Headquarters
San Francisco, California, US
Funding
Series C

Hiring activity

Open roles
18
Posted in the last 30 days
24
Most common roles
Fullstack EngineerPerformance MarketerMachine Learning Engineer

Updated 6h ago

What Decagon says about its culture

Achievement — work you can point at and feel proud ofwork you can point at and feel proud ofAchievementIndependence — room to make your own decisionsroom to make your own decisionsIndependenceRecognition — getting somewhere, and being recognized for itgetting somewhere, and being recognized for itRecognitionRelationships — colleagues you get on with, and work that helps peoplecolleagues you get on with, and work that helps peopleRelationshipsSupport — managers who back their people upmanagers who back their people upSupportWorking conditions — steady, well-run conditions you can rely onsteady, well-run conditions you can rely onWorkingconditions

What Decagon says it offers, drawn from its own website.

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Empower every brand to deliver concierge customer experiences

  • Decisive action and speed

    “We value decisive action and speed over prolonged deliberation and planning.”Source

  • Invent what customers want

    “Our core identity must always be rooted in building for our customers; this has been the foundation of our success.”Source

  • Competitive, fighting spirit

    “Fiercely competitive nature and fighting spirit are foundational.”Source

  • Cross-functional collaboration

    “The best team members understand other functions deeply and promote cross functional collaboration.”Source

They say people do well here who…

  • Bias toward decisive action and speed over prolonged deliberation
  • Fiercely competitive with a fighting spirit
  • Understands other functions deeply and promotes cross-functional collaboration

Quoted from Decagon's own website. TeaKo does not verify these claims.

Latest openings

18 open roles at Decagon. Members see each one.