Dialpad

IT & Software Infrastructure · Software

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Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mob

Founded
2011
Company size
1K-5K
Headquarters
San Francisco, California, US
Funding
Series F

Hiring activity

Open roles
3
Posted in the last 30 days
4
Most common roles
Account ExecutiveMachine Learning EngineerQA Engineer

Updated 6h ago

What Dialpad says about its culture

Achievement — work you can point at and feel proud ofwork you can point at and feel proud ofAchievementIndependence — room to make your own decisionsroom to make your own decisionsIndependenceRecognition — getting somewhere, and being recognized for itgetting somewhere, and being recognized for itRecognitionRelationships — colleagues you get on with, and work that helps peoplecolleagues you get on with, and work that helps peopleRelationshipsSupport — managers who back their people upmanagers who back their people upSupportWorking conditions — steady, well-run conditions you can rely onsteady, well-run conditions you can rely onWorkingconditions

What Dialpad says it offers, drawn from its own website.

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Our mission is to completely change the way the world works together. We built Dialpad so teams big and small can call, message, meet, and support their customers in one beautiful workspace.

  • People first

    “We believe when the right people come together, anything is possible.”Source

  • Skill & Will

    “To achieve our vision, we need the skill to make it happen and the will to drive it to completion. It’s equal parts performance and persistence.”Source

  • Relentless curiosity and improvement

    “We lead with a relentless curiosity, inspection, and improvement. We believe that constantly innovating is one of the keys to our success.”Source

  • Good ideas come from everywhere

    “At Dialpad, we believe good ideas come from everywhere. Share your voice. Stop to listen. And keep the conversation progressing forward.”Source

They say people do well here who…

  • Passionate and talented individuals who embody skill and will
  • Collaborative people who embrace every voice, idea, and perspective

Quoted from Dialpad's own website. TeaKo does not verify these claims.

Latest openings

3 open roles at Dialpad. Members see each one.