Help Scout

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Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. If that kind of challenge gives you energy, we’d love to meet you. Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. If that kind of challenge gives you energy, we’d love to meet you.

Hiring activity

Open roles
4
Posted in the last 30 days
4
Most common roles
Product DesignerAccount ExecutiveAccount Manager

Updated 6h ago

What Help Scout says about its culture

Achievement — work you can point at and feel proud ofwork you can point at and feel proud ofAchievementIndependence — room to make your own decisionsroom to make your own decisionsIndependenceRecognition — getting somewhere, and being recognized for itgetting somewhere, and being recognized for itRecognitionRelationships — colleagues you get on with, and work that helps peoplecolleagues you get on with, and work that helps peopleRelationshipsSupport — managers who back their people upmanagers who back their people upSupportWorking conditions — steady, well-run conditions you can rely onsteady, well-run conditions you can rely onWorkingconditions

What Help Scout says it offers, drawn from its own website.

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Building the customer communication platform for growing businesses that believe all customers deserve to be treated like people.

  • Help / generosity and empathy

    “Help is our first name. We show up for others, not because we have to, but because we want to.”Source

  • Ambition / high standards

    “we push ourselves to run beyond it — even when that sets us apart from our peers”Source

  • Progress / iteration and learning

    “we ship our best effort, listen, iterate, then repeat”Source

  • Ownership, trust and integrity

    “Ownership is key to our collective success.”Source

They say people do well here who…

  • Love for delighting customers
  • Customer-first mindset
  • Curious, humble, hungry to learn
  • Ambition and holding others to high standards

Quoted from Help Scout's own website. TeaKo does not verify these claims.

Latest openings

4 open roles at Help Scout. Members see each one.