Parloa

IT & Software Infrastructure · Software

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like , HealthEquity, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.

Founded
2018
Company size
201-500
Headquarters
Berlin, Berlin, DE
Funding
Series C

Hiring activity

Open roles
10
Posted in the last 30 days
10
Most common roles
Solutions ArchitectAccount ExecutiveCustomer Success Manager

Updated 6h ago

What Parloa says about its culture

Achievement — work you can point at and feel proud ofwork you can point at and feel proud ofAchievementIndependence — room to make your own decisionsroom to make your own decisionsIndependenceRecognition — getting somewhere, and being recognized for itgetting somewhere, and being recognized for itRecognitionRelationships — colleagues you get on with, and work that helps peoplecolleagues you get on with, and work that helps peopleRelationshipsSupport — managers who back their people upmanagers who back their people upSupportWorking conditions — steady, well-run conditions you can rely onsteady, well-run conditions you can rely onWorkingconditions

What Parloa says it offers, drawn from its own website.

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At Parloa, we believe we can close the company - customer relationship gap by transforming every interaction into a seamless, personalized, preemptive experience that deepens over time.

  • Customer success first

    “Our number one priority is to make our customers successful – revenue will follow.”Source
  • We make the impossible possible

    “If others think our ambitions are crazy, that just means we’re thinking big enough. Nothing is out of reach.”Source
  • We've got each other's backs

    “We encourage everyone to be their authentic selves, embracing our differences. We help each other reach our full potential through honest and direct feedback.”Source
  • Positivity and solution focus

    “Believing in a positive future and staying focused on making things work ensures our success. Solution mode on, always.”Source

They say people do well here who…

  • Driven, passionate, curious, and hungry for success
  • Willing to go the extra mile as a norm, not exception
  • Comfortable with ambiguity and fast decision-making
  • Takes ownership from day one

Quoted from Parloa's own website. TeaKo does not verify these claims.

Latest openings

10 open roles at Parloa. Members see each one.