Smith.ai

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Smith.ai describes itself as a tech-focused company that combines AI with live human agents to solve customer engagement problems for small and medium businesses. It says it has a remote, inclusive, supportive culture built on improvement, trust, and teamwork. It also lists core values and emphasizes career growth and promotion from within.

Hiring activity

Open roles
3
Posted in the last 30 days
3
Most common roles
Customer Success ManagerProduct ManagerProduct Marketing Manager

Updated 2h ago

What Smith.ai says about its culture

Achievement — work you can point at and feel proud ofwork you can point at and feel proud ofAchievementIndependence — room to make your own decisionsroom to make your own decisionsIndependenceRecognition — getting somewhere, and being recognized for itgetting somewhere, and being recognized for itRecognitionRelationships — colleagues you get on with, and work that helps peoplecolleagues you get on with, and work that helps peopleRelationshipsSupport — managers who back their people upmanagers who back their people upSupportWorking conditions — steady, well-run conditions you can rely onsteady, well-run conditions you can rely onWorkingconditions

What Smith.ai says it offers, drawn from its own website.

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To cultivate a thriving, happy community of agents (careers page); more broadly, helping businesses prioritize what they do best by solving their customer engagement challenges.

  • Improvement

    “Improvement is our North Star.”Source

  • Using time wisely

    “Time is our most precious commodity. We spend it wisely.”Source

  • Ownership

    “We own both our successes and failures to continually improve.”Source

  • Prudent decision-making

    “We weigh the risks and are prudent in our decision-making.”Source

They say people do well here who…

  • Reliable, ethical decision-maker who values team collaboration
  • Handles demanding situations with empathy and respect; adaptable and improvement-seeking
  • Self-motivated, adaptable, goal-oriented, strong communicator (Customer Engagement role)
  • Open to feedback and change

Quoted from Smith.ai's own website. TeaKo does not verify these claims.

Latest openings

3 open roles at Smith.ai. Members see each one.