Assembled

IT & Software Infrastructure · Software

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Assembled helps companies scale great customer support. As consumers, we’ve all been there. You need help, you’re stuck on hold or going in circles with an AI, and your problem still isn’t solved. Behind great support is a complex operational problem: thousands of people and AI agents working across teams, time zones, and products as new problems emerge. Assembled gives support leaders the tools to manage that complexity, from AI agents that resolve customer issues to software that forecasts demand, builds schedules, and makes intraday adjustments. More than 400 companies, including DoorDash, Salesforce, Stripe, and Sephora, trust . We've raised $71M from NEA, Emergence Capital, Stripe, and Basis Set Ventures and have offices in San Francisco, New York, and London.

Hiring activity

Open roles
4
Posted in the last 30 days
6
Most common roles
Business Development RepresentativeCustomer Success ManagerBusiness Operations Manager

Updated 6h ago

What Assembled says about its culture

Achievement — work you can point at and feel proud ofwork you can point at and feel proud ofAchievementIndependence — room to make your own decisionsroom to make your own decisionsIndependenceRecognition — getting somewhere, and being recognized for itgetting somewhere, and being recognized for itRecognitionRelationships — colleagues you get on with, and work that helps peoplecolleagues you get on with, and work that helps peopleRelationshipsSupport — managers who back their people upmanagers who back their people upSupportWorking conditions — steady, well-run conditions you can rely onsteady, well-run conditions you can rely onWorkingconditions

What Assembled says it offers, drawn from its own website.

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We're on a mission to solve the operational challenges that come after the big idea. We're empowering customer support leaders to assemble and manage the best team of in-house, BPO, and AI agents.

  • Empathy, curiosity, and determination

    “World-class support is rooted in empathy, curiosity, and determination.”Source

  • Collaboration without ego

    “We work across team lines, keeping our egos at the door.”Source

  • Rigor, empathy, and efficiency

    “We meet every challenge with rigor, empathy, and efficiency.”Source

  • Being the customer's most valued partner

    “We strive to be our customers’ most valued partner.”Source

They say people do well here who…

  • Treats customers and colleagues with empathy, curiosity, and determination
  • Ownership mindset
  • Low ego, cross-team collaboration
  • Willingness to go beyond expectations

Quoted from Assembled's own website. TeaKo does not verify these claims.

Latest openings

4 open roles at Assembled. Members see each one.