Promise

Public & Nonprofit · Software

Website LinkedIn

Promise modernizes how government agencies and utilities support people in financial difficulty. We build technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track—while helping agencies increase efficiency, recover revenue, and deliver services with dignity. Our mission is to transform public systems so they work better for everyone, especially the most vulnerable. Backed by over $50 million in funding from top investors – such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments – Promise has been recognized as one of Fast Company's "World's Most Innovative Companies of 2022,” “Forbes Next Billion-Dollar Startups 2024,” and Y Combinator’s #1 GovTech startup.

Founded
2017
Company size
51-200
Headquarters
US
Funding
Series B

Hiring activity

Open roles
2
Posted in the last 30 days
2
Most common roles
Account ExecutiveCorporate CounselSolutions Architect

Updated 7h ago

What Promise says about its culture

Achievement — work you can point at and feel proud ofwork you can point at and feel proud ofAchievementIndependence — room to make your own decisionsroom to make your own decisionsIndependenceRecognition — getting somewhere, and being recognized for itgetting somewhere, and being recognized for itRecognitionRelationships — colleagues you get on with, and work that helps peoplecolleagues you get on with, and work that helps peopleRelationshipsSupport — managers who back their people upmanagers who back their people upSupportWorking conditions — steady, well-run conditions you can rely onsteady, well-run conditions you can rely onWorkingconditions

What Promise says it offers, drawn from its own website.

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Our mission is to help agencies move faster, serve better, and build trust through automation and data-driven design.

  • Empower Practical Solutions

    “Empower Practical Solutions”Source

  • Usability, privacy and security focus

    “Our products are intuitive and easy to use. We prioritize usability, privacy and security, focusing on simplifying daily tasks and delivering real-world impact.”Source

  • Evidence-based practices

    “We rely on evidence-based practices to guide our work, using data to measure success, refine our approach, and drive meaningful results.”Source

  • Beyond conventional solutions

    “We go beyond conventional solutions, using advanced technology to solve tough challenges and create new opportunities for success”Source

They say people do well here who…

  • People who embrace experimentation and treat failure as signal not shame
  • People who operate as a unit without drama or ego
  • People who stay focused, intentional, and relentless toward ambitious aims

Quoted from Promise's own website. TeaKo does not verify these claims.

Latest openings

2 open roles at Promise. Members see each one.